Privacy Policy

At Ayurvenue, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you interact with our website or visit our physical store.

Information We Collect

When you visit our website or make a purchase at our store, we may collect personal information such as your name, address, email address, phone number, and payment details. We may also collect information about your browsing behavior and preferences on our website using cookies and similar technologies.

How We Use Your Information

We use the information we collect to process your orders, respond to your inquiries, and provide you with a personalized shopping experience. Your information may also be used for marketing purposes, such as sending you promotional offers and updates about our products and services. We do not sell or share your personal information with third parties for their marketing purposes.

Security of Your Information

When you make a purchase on our website using a payment aggregator like Razorpay, you may be required to provide certain financial information, such as your credit card details, debit card details, bank account information, UPI, or other payment credentials. Please note that we do not directly collect or store your payment information on our servers; instead, this information is securely processed and stored by the payment aggregator according to their privacy policies and security standards. We use the payment information you provide solely for the purpose of processing your transactions and completing your orders, with your payment details encrypted and transmitted securely to the payment aggregator for processing, ensuring we do not have access to your full payment details such as your credit card number or CVV code. We take the security of your information seriously and implement industry-standard security measures to protect it from unauthorized access, use, or disclosure, with our website and payment gateway secured using Secure Sockets Layer (SSL) encryption technology to ensure the confidentiality and integrity of your data during transmission.

Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us.

Updates to This Policy

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or contacting you directly.

Effective Date: 2024-05-01